Good to know

Well-informed when it comes to the small print

You will find the down-payment conditions in your personal offer and confirmation or our booking platform.
These vary depending on the type of offer.
For bank transfers: IBAN: AT12 3505 2000 0001 0603 | SWIFT-BIC: RVSAAT 2S052
Full refund of the deposit in the event of timely cancellation or due to force majeure 

Cancellation policy:
Cancellation conditions can be found in your personal offer and booking confirmation or our booking platform.
These vary depending on the type of offer.

General note: Refunds of any kind (e.g. cash or voucher) may take up to 30 days to process from the date of cancellation. The form and timing of the requested refund may be subject to applicable laws.

Third party bookings: For guests who booked through a travel agent, online booking platform or other third parties, please contact your booking provider directly for assistance.

JOKER CARD in summer included

Local tax: € 2.40 per person (from 15 years) and night

Arrival and departure: Please note that rooms are only available after 4 p.m. on the day you are due to arrive. On the day you are due to depart, rooms are available up to 11 a.m.

Please note: The furniture and room layout may differ from room to room.
Pictures are samples for the room type.
Displayed photos & sketches are not contractually binding.

Subject to change and printing errors.
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