Good to know

Well-informed when it comes to the small print

Cancellation Policy COVID-19 - WINTER 2020/21
  • Free cancellation until the day of arrival
  • Due to the COVID-19 situation, we reserve the right to cancel the reservation at any time

Cancellation Policy SUMMER 2021
  • no later than 14 days before the arrival date: no cancellation fee
  • to 7 days before the arrival 50% of total price
  • 1 day prior to arrival 70% of the total price
  • In case of cancellation on the day of arrival, "No Show", late arrival or early departure: 100% of the total price
  • Free cancellation due to a travel warning with security level 4 and higher or an entry ban
  • Due to the COVID-19 situation, we reserve the right to cancel the reservation at any time

Note: Guests requesting refunds of any kind (i.e. cash or credit voucher) may take up to 30 days from the date of cancellation to be processed. The form and timing of the requested refund may be subject to applicable laws.

Third party bookings: For guests who booked through a travel agent, online booking platform or other third parties, please contact your booking provider directly for assistance.

‘FROM’ prices in Euro per night with the PREMIUM ALL INCLUSIVE, plus local taxes: € 2.00 per person (for those aged 15 and over) and per night. Including the JOKER CARD.

Early booking bonus summer: 3% up to 90 days before arrival

Guarantee Policy
No deposit payment required. By entering your credit card number this booking is guaranteed and we will keep the room(s) free for you.
By bank transfer: 30% deposit

Arrival and departure: Please note that rooms are only available after 4 p.m. on the day you are due to arrive. On the day you are due to depart, rooms are available up to 11 a.m.

Please note: the furniture as well as the room layout may differ from room to room. Pictures are samples for the room type. Displayed photos & sketches are not contractually binding.

Subject to change and printing errors.
We use cookies to offer the best possible user experience on our website. We also use third-party cookies, to deliver personalised advertisement messages. By using our website you agree, that cookies can be saved on your device. Further information on the cookies used and on how to disable them can be found here.